07950 680035

Read our reviews on

Privacy Policy

Introduction

Thorogood Audio Visual respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
By using our website or engaging with our services, you agree to the collection and use of your information as described in this policy.

Data We Collect

We collect and process personal data to provide our services effectively and to enhance your experience. The types of data we collect include:

  • Personal Information: Name, phone number, email address, and any details you provide when contacting us or filling out a form.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
  • Cookies: Files stored on your device that help us track your preferences and improve your browsing experience.

How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Our Services: Processing bookings, arranging consultations, and responding to your enquiries.
  • Communication: Sending updates, quotes, and relevant information about our services.
  • Website Improvement: Analyzing user behaviour to enhance website functionality.
  • Marketing (With Your Consent): Sharing news, offers, or updates related to our services.
  • Legal Obligations: Complying with regulations and legal requirements.

Sharing Your Data

We do not sell or trade your personal data to third parties. We may share data with:

  • Service Providers: Trusted companies who assist us in operating our website and delivering services.
  • Legal Compliance: Authorities when required by law to protect our rights or respond to legal processes.

All third-party providers are required to respect the confidentiality and security of your data.

Data Security

We take data protection seriously and implement appropriate measures to secure your information. This includes encrypted data storage, secure access controls, and regular system monitoring.

Cookies and Tracking

Our website uses cookies to:

  • Personalise your experience
  • Analyze site usage
  • Store your preferences

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

Your Rights Under GDPR

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Access Your Data: Request a copy of the information we hold.
  • Rectify Inaccuracies: Update or correct your data.
  • Erase Your Data: Request deletion of your information.
  • Restrict Processing: Limit how we use your data.
  • Data Portability: Obtain your data in a structured format.
  • Object to Processing: Opt-out of marketing communications.

To exercise your rights or request data deletion, please contact us using the details provided below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please check this page periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us: